MortgageCoach App: Initial Login and Changing Your Password

Logging into the MortgageCoach App

To access the MortgageCoach App, Loan Officers and Branch Managers can visit the PlayStore (Android) or Apple App Store (iOS), search for MortgageCoach Next Gen App, and download it to your mobile device.

Login to the MortgageCoach App requires the following: 

• Your company has been provisioned by TrustEngine. 
• You have a Mortgage Coach login. 
  • The login will always use your work email address.
  • If your company has historically used Sales Boomerang, your username and password credentials for the app are the same as your login to Sales Boomerang.
  • If your company has not previously used Sales Boomerang, the work email address that your company’s TrustEngine Administrator provides in a user roster will be used to provision initial access to the app.  Once you have downloaded MortgageCoach App:
    1. Click the Sign Up link on the Welcome to MortgageCoach App screen.
    2. Enter your company email address as provided by your Administrator.
    3. Enter a password to use going forward.

Note: Initial access to the MortgageCoach App is part of your MortgageCoach Platform implementation process. Access to the MortgageCoach App post-Implementation takes 1-2 business days from the time of request. Then use the steps above to set your password.

 

Changing Your MortgageCoach App Password

If you need to change your password for accessing the MortgageCoach App, follow the steps on our Support page, linked here: MortgageCoach App and Sales Boomerang Dashboard

Note: Even if you have not historically been a SalesBoomerang user, your credentials are currently the same in our backend systems. Changing your password per the linked instructions will also change your MortgageCoach App password.