Subtract Contributions (Credits) from the Total Field
Summary:
The customer is requesting that contributions, which are credits, be subtracted from the total field rather than added to it. Currently, the system adds contributions together with the other items in the total, which the customer finds confusing and misleading. The customer expressed strong frustration, stating that nobody can understand the current calculation and that they cannot use this view while it displays this way.
Customer Impact:
The customer is currently unable to use this view as intended because the total does not reflect credits correctly.
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