Addition Language Availability to Presentation Translation Options
The team that suggested this frequently serves non-English-speaking clients who require Total Cost Analysis presentations in their primary language. While the current Spanish presentation translation capabilities are helpful, the absence of key languages—specifically Vietnamese—creates a barrier when presenting financial comparisons to a diverse clientele. Expanding language offerings will enhance client comprehension, improve trust, and increase adoption among multicultural loan officers and borrowers.
Proposed Solution:
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Add Vietnamese as an official language option in the Presentation translation dropdown/settings.
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Expand coverage to include other high-demand languages (e.g., Tagalog, Korean, Mandarin/Cantonese) in upcoming translation updates.
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Ensure translated outputs cover all presentation field labels, chart legends, and disclosure text accurately.
Impact & Benefit:
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Enhanced Client Experience: Allows borrowers to review complex mortgage calculations and options in their native language.
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Increased Engagement: Helps loan officers better support diverse communities and grow market share in non-English primary markets.
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